Shipping & Delivery Policy 📦

Effective Date: July 26, 2025
Last Updated: July 26, 2025

At Dainikhavan.com, operated by Maagaia, we are committed to delivering your orders quickly, safely, and efficiently—both across India and globally. This policy explains how your orders are processed, shipped, and delivered.

1. Scope of This Policy

This policy applies to all orders placed through Dainikhavan.com, including domestic (India) and international deliveries. By placing an order, you agree to the terms in this policy.

2. Order Processing 🛒

  • Processing Time: 2–4 business days (excluding weekends & public holidays) after payment confirmation.
  • Order Verification: We may contact you for address or payment confirmation.

Delays may occur during peak seasons or due to operational challenges. We will inform customers where possible.

3. Delivery Timeframes ⏱️

3.1 Domestic Shipping (India)

  • Standard Delivery: 3–7 business days (metros and tier-1 cities)
  • Remote Areas: 7–12 business days
  • Express Shipping (where available): 1–3 business days

We ship via Delhivery, Ecom Express, DTDC, Bluedart, India Post, etc.

3.2 International Shipping

  • Standard Delivery: 7–21 business days
  • Express Delivery: 4–10 business days (based on destination)
  • Custom Handling: Times may vary due to clearance procedures

Global partners include DHL, FedEx, Aramex, UPS, and more.

4. Shipping Charges 💰

4.1 Within India

  • Flat rate based on weight and pin code
  • Free shipping may apply during promotions or above a certain cart value

4.2 International

Calculated at checkout based on:

  • Shipping destination
  • Total weight and dimensions
  • Selected shipping method

Note: Additional handling charges may apply for bulk or fragile items.

5. Order Tracking 📦

  • You will receive tracking details via email or SMS after dispatch.
  • Track your order anytime under “My Orders” on our website.
  • Need help? Contact: support@dainikhavan.com

6. Customs, Duties & Taxes 🌐

6.1 India

  • Prices are inclusive of GST unless stated otherwise.
  • GST details are included in your invoice.

6.2 International

  • Orders may incur import duties, VAT, and customs charges per local laws.
  • These charges are not included in product or shipping costs.
  • Customer must pay these fees at the time of delivery.
  • Maagaia is not liable for customs delays or extra costs.

Contact your local customs office for details.

7. Packaging & Handling 📦🔐

  • All items are securely packed using high-grade materials.
  • Fragile or sensitive items are packaged with added care.
  • Bulk orders use reinforced packaging for transit protection.

Please inspect your package upon delivery. Refuse if damaged or tampered and notify us immediately.

8. Delivery Issues 🚚

8.1 Missed Deliveries

  • Couriers usually attempt redelivery 1–2 times.
  • Unsuccessful attempts may result in return; re-delivery charges apply.

8.2 Incorrect Address

  • Ensure your address is accurate at checkout.
  • We are not responsible for losses due to incorrect or incomplete addresses.
  • Re-shipping charges will apply.

9. Bulk Orders & B2B Shipments 📦📦📦

We provide customized logistics solutions for:

  • Bulk purchases
  • Institutions and wholesalers
  • International resellers and export partners

We assist with:

  • Freight forwarding
  • Air/sea cargo (FCL/LCL)
  • Insurance & documentation (invoice, packing list, origin certificates, etc.)

For B2B inquiries: sales@dainikhavan.com

10. Force Majeure ⚡

We are not responsible for shipping delays or cancellations due to uncontrollable events such as:

  • Natural disasters (flood, fire, earthquake)
  • War or terrorism
  • Lockdowns, government restrictions
  • Courier partner strikes or system failures

11. Delivery Confirmation & Support ✅

  • You’ll receive delivery confirmation by email or SMS.
  • If your order is marked “delivered” but not received, contact support within 48 hours.
  • Complaints after this window may not be eligible for resolution.

12. Contact Information 📞

Maagaia – Customer Experience Team

📧 Email: support@dainikhavan.com
📞 India: +91-90000-12345
📞 Global: +1 (888) 678-MAGA (6242)
🌐 Website: https://www.dainikhavan.com

13. Policy Updates 🔄

We may update this Shipping & Delivery Policy to reflect changes in operations, couriers, or regulations.

Any updates will be posted here with a new “Last Updated” date. Please review periodically.